Privacy policy

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At ByDocay, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal data when you visit or use our website. Please read this policy carefully to understand our practices regarding your information.

What Data We Collect

We may collect and process the following information about you:

Personal Identification Information: such as your name, email address, phone number, and postal address when you provide these details via contact forms or subscriptions.
Technical Data: including IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system, and platform.
Usage Data: information about how you use our website, including pages visited, time spent, and navigation paths.
Cookies and Tracking Data: data obtained through cookies and similar tracking technologies as described in the Cookies section below.

How We Use Data

Your data is used for the following purposes:

To provide, operate, and maintain our website and services effectively.
To improve website content, user experience, and functionality.
To respond to your inquiries and provide customer support.
To send you administrative communications and updates related to our services.
To comply with legal obligations and protect our rights and those of our users.

Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device that help us recognize returning visitors and understand how you interact with our site.

We use the following categories of cookies:

Essential Cookies: necessary for the website to function properly.
Performance Cookies: collect anonymous information on how visitors use the site.
Functionality Cookies: remember your preferences and settings.

You can choose to disable cookies through your browser settings; however, this may affect the functionality and usability of the website.

Third-Party Links

Our website may contain links to third-party websites or services, including social media platforms such as our official Social/X page (https://x.com/DesignMuseum).

We do not control these external sites and are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party sites you visit.

Data Security

We take appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include:

Secure servers with up-to-date security protocols.
Regular system monitoring and vulnerability assessments.
Access controls limiting data access to authorized personnel only.

Although we strive to protect your information, no method of transmission over the internet or electronic storage is completely secure.

User Rights

Under applicable data protection laws, you have the following rights regarding your personal data:

Right to Access: You may request a copy of the personal data we hold about you.
Right to Rectification: You may ask us to correct inaccurate or incomplete data.
Right to Erasure: You may request the deletion of your data, subject to legal requirements.
Right to Restrict Processing: You may ask us to limit how we use your data in certain circumstances.
Right to Object: You can object to the processing of your data for direct marketing or legitimate interests.
Right to Data Portability: You may request to receive your data in a structured, commonly used, and machine-readable format.

If you wish to exercise any of these rights, please contact us using the details below.

Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us at:

Email: help@bydocay.com
Phone: +44 20 7946 0855
Address: 12 Moreton Place, Pimlico, London SW1V 2NP, United Kingdom

We reserve the right to update this Privacy Policy periodically. The date of last revision will be posted on our website.